Ceiling Fan Troubleshooting Guide

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Cruze 52'' ABS Ceiling Fan in Black with Black Blades

Ceiling Fan Troubleshooting Guide

PROBLEM POSSIBLE CAUSE CORRECTION
Humming Noise (intermittent) Ripple Control Call your electricity provider to determine if you have ripple control in your area.
Your provider will supply you with a ripple control filter free of charge.
Ticking Noise1. Blade & Mounting bracket screws loose.
2. Canopy screws loose.
3. Mounting bracket not securely anchored to a solid joist or beam.
1. Tighten blade and mounting bracket screws.
2. Tighten canopy screws.
3. Tighten bracket mounting screws.
Fan WobblesUnbalanced bladesUse supplied balancing kit to balance out each blade. Take time to BALANCE the fan.
This procedure removes up to 99% of unwanted noises originating from the top canopy and hanging ball.
Fan RattlesLoose bottom plateTighten bottom plate on fan
Fan not operating using wall controlQuick connect plugs not connected properlyDisconnect and reconnect plugs ensuring they are making good contact.
Fan not operating using remote1. Battery may be dead.
2. Dip switches on remote and receiver do not match.
3. Quick connect plugs not connected properly between mounting bracket and receiver or between receiver and fan.
1. Replace with new battery
2. Check dip switches are set to the same setting on both remote and receiver
3. Disconnect and reconnect plugs ensuring they are making good contact.
Indicator on DC remote is not
illuminating
Check the batteryBattery may be installed backwards or may need replacing.
DC Fan not operating with remoteRemote is not properly paired with fanFollow pairing procedure in the instruction manual.
Fan does not rotate after pairing and/or receiver continually beepsQuick connect plugs not connected properly
between mounting bracket and receiver or
between receiver and fan.
Disconnect and reconnect plugs ensuring they are making good contact.
Perform pairing procedure again.

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