We want you to feel confident when you shop at Lighting Empire and that is why we offer a 30 Day Money Back Guarantee.
This returns policy applies to all purchase(s) made at a Lighting Empire store or on our online store https://www.lightingempire.com.au.
The Lighting Empire 30 Day Money Back Guarantee does not exclude or replace your statutory rights given under the Australian Consumer Law and Regulations Act 2010.
Please read our Returns Policy.
We will provide Money Back if the following are met:
If your purchase was made from our online store, please contact 07 3341 0008 or email firstname.lastname@example.org directly or read the Return Policy for Online orders to arrange the return of your order.
Please note that any refund given would be less original postage/insurance costs. (In the event that your goods were shipped for free the actual postage amount would be deducted from the refund).
Please note: Any Refunds will be made into the same account as which the purchase was made (conditions apply to Credit cards). Please contact us on 07 3341 0008 for further information.
If you product is older than 30 days and you have changed your mind and would like return it. Lighting Empire is still here to help. Provided it meets the above conditions and the product has not been discontinued we may offer you a 12 month in store credit note. The issuing of this credit note will be at Lighting Empire's discretion.