Contact Us

Get in touch with the Online Sales Team

The team in our online customer service department are on hand to assist you with your website enquiries.

If you would like to get in touch with us feel free to call, email or submit an enquiry form.

Info for website PICK UP orders.
Your order can be picked up during the website office hours.  Please advise us beforehand if you wish to pick-up your order.

When your order is ready for collection you will get an email from us to advise your order is ready for pickup.

PICK - UP LOCATION:

Lighting Empire Underwood
34 Kingston Road, Underwood, QLD 4119
07 3341 0008

Monday to Friday:- 9:00 am to 5:00 pm (AEST)

Closed on Queensland Public Holidays

Get in touch with the Underwood Store

If you would like to get in touch with us feel free to call, email or submit an enquiry form.

Lighting Empire Underwood
34 Kingston Road, Underwood, QLD 4119
07 3341 0008

Monday to Friday:- 9:00am to 5:00pm (AEST)

Saturday:- 9:00am to 1:00pm (AEST)

Sunday:- Closed

Closed on Queensland Public Holidays

Get in touch with the Labrador Store

If you would like to get in touch with us feel free to call, email or submit an enquiry form.

Lighting Empire Labrador
134b Brisbane Road, Labrador, QLD 4215
07 5563 7861

Monday to Friday:- 9:00am to 5:00pm (AEST)

Saturday:- 9:00am to 1:00pm (AEST)

Sunday:- Closed

Closed on Queensland Public Holidays

Contact Us

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Here is what our Customers have to say

Lighting Empire
4.7
Based on 836 reviews
Nice local range for your lightning needs, friendly knowledgeable staff great to deal with.
Dragan K.
Dragan K.
04:43 31 Oct 20
The best-selling shop and friendly staff ,easy to deal with.Price is competitive and they can beat it if you find anything cheaper. I recommend everyone to shop here to find out.
Mohammed H.
Mohammed H.
21:23 17 Jul 21
Staffs are kind always. Good after service. I definitely recommend this shop.
Wangsung K.
Wangsung K.
09:16 17 Nov 20
Good range & prices that are negotiable & attentive service
susser
susser
07:25 28 Sep 21
Fantastic shop. I have used them many times and they have always been incredibly helpful and happy to give advice. Their prices are better than anyone else and their knowledge is second to none. Very happy to recommend!
Matt M.
Matt M.
23:28 30 Jul 19
Laurence was very friendly and helpful.
Patsy Di M.
Patsy Di M.
06:37 02 Dec 19
Very reasonable nice staff.
sandra A.
sandra A.
07:39 01 Jul 19
A huge range from extremely cheap fans and lights to very expensive. I had a problem with the cheap fans but they sent a new remote and receiver to my house to replace the faulty one. Great service. Highly recommend retailer
Richard “Richo” W.
Richard “Richo” W.
20:51 11 Oct 22
Great range of beautiful lighting products from the humble down-light to the most exquisite chandeliers.And above all, extremely professional and friendly service.Highly recommended!
Shekhar S.
Shekhar S.
09:35 10 Oct 21
I bought 5 ceiling light fans a couple of years ago for my renovation. Installed them last year and last week one of them started flickering uncontrollably. I contacted Farhaan who told me what I needed to fix the issue and supplied me with the... part. It's now working perfectly fine. Thanks so much Farhaan.read more
Annette T.
Annette T.
06:15 30 Mar 23
What a great place. Different product range to most stores. Service friendly and professional.
Damien C.
Damien C.
01:43 02 Feb 19
Amazing team is an understatement!!! They truly pride themselves on customer service and satisfaction. I would highly recommend them for all your lighting needs!!! Thank you very much 🙏🏻😊
Sam K.
Sam K.
23:32 10 Nov 20
Expectional Service, Friendly staff who go the extra mile to help you.
Robyn B.
Robyn B.
05:14 21 Jun 21
Awesome service. I had huge dilemmas choosing the right fan and Nick was very patient with me, giving honest advice without pushing for a sale. Won me.
Jack H.
Jack H.
11:23 14 Dec 19
Awesome service. Excellent quality & quantity to choose from. We had found what we wanted online. We wanted to see the item in the store. It was actually on display which was even better as we were able to visualise our pendant light in our hallway.... Our purchase was carried to the car & placed in the boot. We will shop there again.read more
Dorothy M.
Dorothy M.
00:41 16 Aug 20
Excellent range of lighting and the staff are really friendly. They also know their stuff when it comes to lighting to the extent that they helped us to redo the lighting and electrical plan on our new build. Cannot recommend enough.
David J.
David J.
07:36 23 Apr 22
Best range and service by a country mile. These guys know their stuff and are approachable and offer honest advice. They don't pressure you to make a purchase and are very accomodating. I'd highly recommende them.
Hylton J.
Hylton J.
09:48 20 Feb 22
In an age where customer service seems to be a dying art , it is refreshing to find a business that is prepared to take the time to find out what it is you need and suggest, not sell ,you a product that meets or exceeds what it is you require. Moe... and Shoyab helped us through the complex decisions making process of finding the right ceiling fans by asking questions and making suggestions. They also helped us get stock straight away from the manufacturers warehouse as we were not local and needed the fans ASAP as we had arranged an electrician to start work and if we didn’t have them to take away with us would have meant delays reorganising trades for the instal. Well done guys, we will be back next time we need lights and fansread more
Ian H.
Ian H.
06:42 26 Feb 21
Great service and prices. We are regular customers, always happy to recommend to friends and family and have found them to be very honest and helpful.
Angela P.
Angela P.
03:02 16 Nov 19
Really good honest family service. Very accommodating to your needs. Have 2 stores, the other one in Underwood. Large range on display, can get hold of an even bigger range. Great prices compared to other similar stores.
Surinder G.
Surinder G.
08:25 22 Apr 22
Excellent customer service & advice. Very friendly but professional. I would highly recommend over any other store for electrical needs
Surinder G.
Surinder G.
14:14 16 May 22
Very helpful and very happy with my purchases thanks Nick
Debbie H.
Debbie H.
23:43 28 Oct 20
Great staff
Neil S.
Neil S.
11:48 29 Apr 21
I have bought 3 chandeliers from Lighting Empire and the last 2 were custom made ( I wanted a specific colour of crystals) . I am very happy with the service, They follow up until you have got your order and are happy with it and if there are minor... errors they fix it, Very good experience and I will be buying more chandeliers from them 🙂read more
Ellie N.
Ellie N.
01:32 12 Nov 18
They always have what I want and at a great price.
Michael P.
Michael P.
00:37 19 Jul 21
Experienced knowledgeable topped off with a sense of humor.A pleasure to deal with all the staff.
Colleene A.
Colleene A.
06:30 09 Apr 21
Fantastic service and products. Great price on all item
Muhammad J.
Muhammad J.
05:01 29 Apr 19
Purchased several items from this store. I was more than happy with the deal I was offered on both occasions. FabulousShowroom with more than you could imagine to choose from.Helpfull staff. I order one not in stock and they arranged in one day... to have have it delivered.Plenty Parking. Public transport nearby. Worth a Visit. ?read more
Gary Boormakin  Corroll Enterprise
Gary Boormakin Corroll Enterprise
00:54 25 Jan 18
Good range of light fittings
Dilip B.
Dilip B.
08:18 11 Mar 21
Great service,,, very fast a prompt & also got the product cheaper in store than online..???
Steve L.
Steve L.
00:56 19 Jul 19
Nice staff. Called to ask a question, they didn't have what I was looking for but were nice and polite. Nice experience. Thanks
T C
T C
03:37 28 Apr 21
Great prices and excellent service.
Boris L.
Boris L.
11:56 01 Dec 21
Excellent collection and best customer service
Hitesh P.
Hitesh P.
23:55 05 Apr 23
Great quality range of lighting and fans
Niko Z.
Niko Z.
00:53 03 Nov 22
After going at bunning and trying different bulbs for my "flashing" ceiling fan light and no results went to lighting empire and the first bulb they gave me it works like a champ. I was at the point of buying a new fan but they saved me some... dollars. Thanks guys , keep the good work. You have a new customer now. Cheersread more
Alerti H.
Alerti H.
00:59 15 May 23
Sensible prices for good looking products.
Robert G
Robert G
04:11 09 Jul 23
Bought a new fan. Good people , good price and good service.
Joe C.
Joe C.
08:52 05 Feb 22
Your one stop shop for all your lighting needs, super helpful and friendly staff. Must check out
LUQMAN N.
LUQMAN N.
23:28 28 Apr 23
Very helpful & great prices
Sandra R.
Sandra R.
01:11 15 Feb 22
Needed a special light. Only place on GC that had stock. Excellent service.
robin C.
robin C.
10:37 28 Mar 23
Great service friendly and helpful staff.
Angela S.
Angela S.
21:40 27 Jun 22
Great range at competitive price.Good range of chandeliers too.
Ismail J.
Ismail J.
11:51 17 Nov 20
Great guys, very helpful and a good price!
Josh R.
Josh R.
06:11 07 Jun 19
Fantastic service and great product range and prices. Moe was exceptionally helpful every step of the way, and gave practical, honest advice, rather than trying to upsell. I was really impressed with their flexibility (e.g. a pendant light wasn't in... stock, but I was offered the generous option of replacing it with a larger light, or having it ordered in; I was also unable to have two of the lights installed at my property and returning them for a refund was very simple). I highly recommend Lighting Empire and thank the team for their help.read more
Christina W.
Christina W.
12:43 12 Aug 21
Great service and advice
Zac R.
Zac R.
04:47 01 Dec 20
Very good service, thanks
RUSSELL A.
RUSSELL A.
20:26 30 Dec 19
Great prices available here. They have an on-line presence as well. Conveniently located in Labrador for those on the North end of the Gold Coast. The young man behind the counter was very helpful. I highly recommend this business as an... alternative to Bunnings and Beacon Lighting.read more
Andrew P.
Andrew P.
05:32 04 Jan 22
Staffs are kind. Good after service. I recommend this shop.
Wangsung K.
Wangsung K.
03:35 23 Nov 19
Amazing and honest customer service. Great advice on what will suit our area. I initially chose something else, more expensive but the staff advised on something else and I am glad I went with what they advised me. The bar light looks great in our... kitchen. Five stars all around. Highly recommend 👌.read more
Nazneen U.
Nazneen U.
02:14 18 Nov 23
Great customer service and a wide variety or products. Highly recommended!!
Ricky Y.
Ricky Y.
00:27 30 Jul 22
Spent so much time scrolling through all the lighting stores in the Brisbane area, Lighting Empire had the best range by far!The store in Underwood has gorgeous displays, and I found exactly the style I was looking for.Great prices and super... friendly service.read more
Darci T.
Darci T.
22:07 09 Oct 22