Contact Us

Get in touch with the Online Sales Team

The team in our online customer service department are on hand to assist you with your website enquiries.

If you would like to get in touch with us feel free to call, email or submit an enquiry form.

Info for website PICK UP orders.
Your order can be picked up during the website office hours.  Please advise us beforehand if you wish to pick-up your order.

When your order is ready for collection you will get an email from us to advise your order is ready for pickup.

PICK - UP LOCATION:

Lighting Empire Underwood
34 Kingston Road, Underwood, QLD 4119
07 3341 0008

Monday to Friday:- 9:00 am to 5:00 pm (AEST)

Closed on Queensland Public Holidays

Get in touch with the Underwood Store

If you would like to get in touch with us feel free to call, email or submit an enquiry form.

Lighting Empire Underwood
34 Kingston Road, Underwood, QLD 4119
07 3341 0008

Monday to Friday:- 9:00am to 5:00pm (AEST)

Saturday:- 9:00am to 1:00pm (AEST)

Sunday:- Closed

Closed on Queensland Public Holidays

Get in touch with the Labrador Store

If you would like to get in touch with us feel free to call, email or submit an enquiry form.

Lighting Empire Labrador
134b Brisbane Road, Labrador, QLD 4215
07 5563 7861

Monday to Friday:- 9:00am to 5:00pm (AEST)

Saturday:- 9:00am to 1:00pm (AEST)

Sunday:- Closed

Closed on Queensland Public Holidays

Contact Us

Contact us or give us a call to discover how we can help.
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Here is what our Customers have to say

In an age where customer service seems to be a dying art , it is refreshing to find a business that is prepared to take the time to find out what it is you need and suggest, not sell ,you a product that meets or exceeds what it is you require. Moe... and Shoyab helped us through the complex decisions making process of finding the right ceiling fans by asking questions and making suggestions. They also helped us get stock straight away from the manufacturers warehouse as we were not local and needed the fans ASAP as we had arranged an electrician to start work and if we didn’t have them to take away with us would have meant delays reorganising trades for the instal. Well done guys, we will be back next time we need lights and fansread more
Ian H.
Ian H.
06:42 26 Feb 21
Laurence was very friendly and helpful.
Patsy Di M.
Patsy Di M.
06:37 02 Dec 19
Great guys, very helpful and a good price!
Josh R.
Josh R.
06:11 07 Jun 19
Great service and prices. We are regular customers, always happy to recommend to friends and family and have found them to be very honest and helpful.
Angela P.
Angela P.
03:02 16 Nov 19
Awesome service. I had huge dilemmas choosing the right fan and Nick was very patient with me, giving honest advice without pushing for a sale. Won me.
Jack H.
Jack H.
11:23 14 Dec 19
Amazing team is an understatement!!! They truly pride themselves on customer service and satisfaction. I would highly recommend them for all your lighting needs!!! Thank you very much 🙏🏻😊
Sam K.
Sam K.
23:32 10 Nov 20
What a great place. Different product range to most stores. Service friendly and professional.
Damien C.
Damien C.
01:43 02 Feb 19
Experienced knowledgeable topped off with a sense of humor.A pleasure to deal with all the staff.
Colleene A.
Colleene A.
06:30 09 Apr 21
Awesome service. Excellent quality & quantity to choose from. We had found what we wanted online. We wanted to see the item in the store. It was actually on display which was even better as we were able to visualise our pendant light in our hallway.... Our purchase was carried to the car & placed in the boot. We will shop there again.read more
Dorothy M.
Dorothy M.
00:41 16 Aug 20
Great range at competitive price.Good range of chandeliers too.
Ismail J.
Ismail J.
11:51 17 Nov 20
Great service,,, very fast a prompt & also got the product cheaper in store than online..???
Steve L.
Steve L.
00:56 19 Jul 19
Nice local range for your lightning needs, friendly knowledgeable staff great to deal with.
Dragan K.
Dragan K.
04:43 31 Oct 20
Great staff
Neil S.
Neil S.
11:48 29 Apr 21
Great service and advice
Zac R.
Zac R.
04:47 01 Dec 20
Good range of light fittings
Dilip B.
Dilip B.
08:18 11 Mar 21
Fantastic service and products. Great price on all item
Muhammad J.
Muhammad J.
05:01 29 Apr 19
Staffs are kind. Good after service. I recommend this shop.
Wangsung K.
Wangsung K.
03:35 23 Nov 19
Staffs are kind always. Good after service. I definitely recommend this shop.
Wangsung K.
Wangsung K.
09:16 17 Nov 20
Fantastic shop. I have used them many times and they have always been incredibly helpful and happy to give advice. Their prices are better than anyone else and their knowledge is second to none. Very happy to recommend!
Matt M.
Matt M.
23:28 30 Jul 19
Very helpful and very happy with my purchases thanks Nick
Debbie H.
Debbie H.
23:43 28 Oct 20
I have bought 3 chandeliers from Lighting Empire and the last 2 were custom made ( I wanted a specific colour of crystals) . I am very happy with the service, They follow up until you have got your order and are happy with it and if there are minor... errors they fix it, Very good experience and I will be buying more chandeliers from them 🙂read more
Ellie N.
Ellie N.
01:32 12 Nov 18
Very good service, thanks
RUSSELL A.
RUSSELL A.
20:26 30 Dec 19
Purchased several items from this store. I was more than happy with the deal I was offered on both occasions. FabulousShowroom with more than you could imagine to choose from.Helpfull staff. I order one not in stock and they arranged in one day... to have have it delivered.Plenty Parking. Public transport nearby. Worth a Visit. ?read more
Gary Boormakin  Corroll Enterprise
Gary Boormakin Corroll Enterprise
00:54 25 Jan 18
Very reasonable nice staff.
sandra A.
sandra A.
07:39 01 Jul 19